Benefits of using tested and trained Interpreters
- The interpreter has been tested and trained for competency in English and the language he or she will be interpreting
- Ensures accurate, complete and confidential interpreting
- Ensures transparency between the client and the provider
- Is cost efficient and saves time
- Enables the client to have equal access to the provider’s services
- The professional trained interpreter is competent and aware of cultural differences
- The professional trained interpreter abides by a code of ethics
- Risks of using an ad-hoc or an untrained interpreter
- The person might not be truly bilingual
- The message may be altered by adding or omitting key information
- Provider liability increases greatly
- Unsatisfactory outcomes and added cost to the provider
- The law requires that services be accessible to all without regard to race, color, religion, sex, or national origin. The Civil Rights Act of 1964 and Executive Order 13166 outlawed discrimination due to national origin: Interpretation ensures you are providing equitable access to services. Limited English proficient patients/clients have the right to a trained interpreter.
- Well-trained interpreters abide by a code of ethics and interpret without unnecessary additions, deletions or changes in meaning, and without injecting their own opinions.
- Friends or family members may unconsciously screen what they hear and provide only a summarized interpretation to the other party.